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The
Disability Law Lowdown ASL Video Podcast |
Show 22 __ Filing Closed Captioning Complaints - Part 2
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In Part 1, you learned of the FCC rules regarding closed captioning. In Part 2, you'll learn about exceptions to the rule and how to file a complaint.
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There are two
categories of exemptions
from the closed
captioning rules.
Self-implementing exemptions operate automatically
and programmers do not need
to petition the FCC.
Examples include
public service announcements
that are shorter
than 10 minutes
and are not paid for
with federal dollars,
programming shown in
the early morning hours
(from 2 a.m. to 6 a.m.
local time).
There is also an exemption for non-news programming with no repeat value that is locally produced by the video programming distributor.
The rules provide that open captioning or subtitles in the language of the target audience may be used instead of closed captioning.
Consumers can now file complaints directly with the Federal Communications Commission (FCC), thanks to new closed captioning complaint rules by the FCC effective February 19, 2010. These new closed captioning rules, requested by the National Association of the Deaf (NAD) and consumer groups in 2004, make it easier for consumers to report closed caption problems.
When you see a television program that has no captions, missing captions, delayed captions, captions that are garbled, displayed too fast, or unreadable, please file a complaint with the FCC. Closed captioning complaints must be filed within 60 days of the captioning problem.
File your complaint with the FCC. The FCC will send your complaint to your video programming distributor (the TV station or your cable or satellite TV service). The distributor must respond to your complaint within 30 days.
You can file your complaint by using the FCC’s online complaint form. Go to FCC.gov. File your complaint by email to fccinfo@fcc.gov You can fax your complaint to 1-866-418-0232 Or you can send a letter to: Federal Communications Commission Consumer & Governmental Affairs Bureau Consumer Complaints 445 12th Street, SW Washington, D.C. 20554
Thank you for watching. I hope this information will help you file complaints so closed captioning will improve for us and future generations.
I hope you enjoyed watching this ASL video podcast. You can subscribe to the podcast so you never miss an episode. You can subscribe for free through iTunes or by going to ASL.DisabilityLawLowdown.com
The Disability Law Lowdown is sponsored by the Disability and Business Technical Assistance Centers (DBTAC) a network of ten ADA Centers around the country. The ADA Centers provide training and technical assistance on the Americans with Disabilities Act and other disability laws.
If you have questions or would like more information, you can call them at 1-800-949-4232 (V/TTY).
The ADA Centers are supported by a grant from NIDRR.
There is also an exemption for non-news programming with no repeat value that is locally produced by the video programming distributor.
The rules provide that open captioning or subtitles in the language of the target audience may be used instead of closed captioning.
Consumers can now file complaints directly with the Federal Communications Commission (FCC), thanks to new closed captioning complaint rules by the FCC effective February 19, 2010. These new closed captioning rules, requested by the National Association of the Deaf (NAD) and consumer groups in 2004, make it easier for consumers to report closed caption problems.
When you see a television program that has no captions, missing captions, delayed captions, captions that are garbled, displayed too fast, or unreadable, please file a complaint with the FCC. Closed captioning complaints must be filed within 60 days of the captioning problem.
File your complaint with the FCC. The FCC will send your complaint to your video programming distributor (the TV station or your cable or satellite TV service). The distributor must respond to your complaint within 30 days.
You can file your complaint by using the FCC’s online complaint form. Go to FCC.gov. File your complaint by email to fccinfo@fcc.gov You can fax your complaint to 1-866-418-0232 Or you can send a letter to: Federal Communications Commission Consumer & Governmental Affairs Bureau Consumer Complaints 445 12th Street, SW Washington, D.C. 20554
Thank you for watching. I hope this information will help you file complaints so closed captioning will improve for us and future generations.
I hope you enjoyed watching this ASL video podcast. You can subscribe to the podcast so you never miss an episode. You can subscribe for free through iTunes or by going to ASL.DisabilityLawLowdown.com
The Disability Law Lowdown is sponsored by the Disability and Business Technical Assistance Centers (DBTAC) a network of ten ADA Centers around the country. The ADA Centers provide training and technical assistance on the Americans with Disabilities Act and other disability laws.
If you have questions or would like more information, you can call them at 1-800-949-4232 (V/TTY).
The ADA Centers are supported by a grant from NIDRR.
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